CANCELLATION POLICY
Parties of 4 or less – Must cancel 48 hours in advance of a tour for a full refund.
Parties of 5 or more – Must cancel 7 days in advance of a tour for a full refund.
No refunds will be issued if not providing the required advanced notice.
Policy:
Wild Lime Adventures is the sole decider if a tour should be conducted or canceled, based upon any reason, including but not limited to concerns about the weather. No guest or participant or any other person not in the management of WLA shall decide if a tour needs to be cancelled.
Weather:
Florida is sometimes called "the sunshine state." While SF has its share of sun, rain is also often a frequent reality of daily life here in this subtropical region. Many times, the rain will come in and then move out, with the sun soon to follow. And sometimes, it may rain for longer periods of time. We at Wild Lime are accustomed to all kinds of weather and have our ways of conducting the tour in and out of the raindrops in a safe and responsible manner.
Refunds and Rainchecks:
If Wild Lime Adventures determines that an overall tour should be canceled in advance of the start of a tour for weather or for any other reason, WLA will refund all participants in full (or provide a raincheck or an alternative date for those who prefer that instead of the refund).
Weather is certainly beyond anyone's control. Once a tour begins, Wild Lime reserves the right to cancel any part(s) of the overall tour due to its own determination regarding the safe and reasonably comfortable execution of the activity. In such a situation where any part(s) of the tour needs to be cancelled, Wild Lime may look for replacement or alternative activities if WLA deems it is possible. No refund or voucher or gift certificate may be provided if a replacement part of the tour is provided. However, if part(s) of a tour is cancelled and there is no alternate activity provided, Wild Lime may provide each guest with a gift certificate voucher to be used for a future tour. This voucher may be transferable and gifted to another person to use on a future tour (with expiration 18 months from the date of the original tour). Wild Lime Adventures will not provide a refund of any kind for a canceled part of a tour. There are terms and conditions printed on the gift certificate that need to be followed.
Any person who does not show up for a tour or who cancels without providing the required advance notice listed above will not be provided with any refund, raincheck or gift certificate.
Wild Lime Adventures, Inc. reserves the right to decide to cancel a tour for any of the following reasons, but not limited to: road closures, poor weather, tropical weather systems, fires, high or low water levels, or any other reason that WLA determines could interfere with the normal, comfortable or safe operation of the tour. WLA maintains the right to provide alternate activities or locations as replacements for parts of tour for any reason it deems necessary. If such alterations to a tour take place, WLA is not responsible to provide any full or partial refund to the participants or to anyone who paid for the tour. It is solely up to WLA to make these cancellation or tour alteration decisions, including before the tour, on the day of the tour, or during a tour. WLA is not responsible for any partner or vendor in the field that closes its operations or denies entry to WLA or visitors in general. WLA is not responsible for issuing any full or partial refund as a result of such decisions by its partners, third-parties, or vendors. Guests, customers, and participants do not have the right to determine if a tour needs to be cancelled. A customer or participant does not have right to request a refund if he or she cancels a tour after the cutoff deadlines for requesting a refund provided above. In the case of its decision for complete tour cancellation, WLA will provide a full refund to each participant or offer an alternate date for conducting the tour, depending on availability, for those guests who prefer such an option.
PRIVACY POLICY
CONSENT:
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. We may collect personal identification information from you when you visit our site or from those who fill out a form regarding any of our tours or activities. You may be asked for your name, email address, phone number, or other personal information. We collect that information only when it is provided to us voluntarily. You can deny providing us certain types of personal information, although doing so may cause you not to be able to participate in certain activities mentioned on this site. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, anytime, by contacting us at [email protected] or by mailing us at: Wild Lime Adventures, Inc. 1029 Harrison Street. Hollywood, FL. 33019. United States.
DISCLOSURE:
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
HOW WE USE THE INFORMATION WE COLLECT:
When you purchase a tour or activity, or purchase something from our store, as part of the buying and selling process, we collect the personal information you give us. Also, when you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We collect information so that we can make the user experience more personalized; improve the customer experience using our site; send periodic emails to customers; and improve customer service. You may inform us that you would like to opt out of receiving emails.
THIRD-PARTY SERVICES:
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
SHARING YOUR PERSONAL INFORMATION:
We do not provide or sell your personal information to others. However, we may share generic demographic type data, without providing any individual, personal information with trusted business partners or advertisers. We may use third party operations in order to better administer our site and/or our tours and activities, including for promotional and advertising opportunities. We may share your personal information solely for these limited reasons.
LINKS:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
PAYMENT:
If you choose to purchase a tour through out site, and thus through our selected third-party credit card processing gateway, then your credit card data will be stored. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as is necessary to complete your purchase transaction. Credit card processing adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECURITY:
To protect your personal information, we follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and is sufficiently encrypted. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
AGE OF CONSENT:
By using this site, you represent that you are at least the age of majority in your state or province of residence. 18 is the legal age of majority in Florida, the home of Wild Lime Adventures, Inc.
CHANGES TO THIS PRIVACY POLICY:
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
CONTACT US:
If you have any questions about this privacy policy, or any of our policies, please email us at [email protected] or send your questions in the mail to:
Wild Lime Adventures
1029 Harrison St.
Hollywood, FL 33019
United States of America
TERMS OF USE
OVERVIEW:
This website is operated by Wild Lime Adventures, Inc. Throughout the site, the terms “we”, “us” and “our” refer to Wild Lime Adventures, Inc. Wild Lime Adventures, Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store or site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
ONLINE TOURS AND STORE TERMS:
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
GENERAL CONDITIONS:
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us, WLA. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION:
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
MODIFICATIONS TO THE SERVICE AND PRICES:
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
PRODUCTS OR SERVICES:
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION:
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
OPTIONAL TOOLS:
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
THIRD-PARTY LINKS:
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS:
If, at our request, you send certain specific submissions, or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
PERSONAL INFORMATION:
Your submission of personal information through the store is governed by our Privacy Policy. Please refer to this policy posted on our site.
ERRORS, INACCURACIES AND OMISSIONS:
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
PROHIBITED USES:
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY:
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Wild Lime Adventures, Inc., our directors, officers, employees, affiliates, agents, contractors, independent contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. WLA is in no event liable, whether in contract, warranty, tort (including negligence), product liability or any other form of liability, for any indirect, incidental, special or consequential damages (including without limitation loss of profits, loss of revenue, loss of data, personal injury, harm or reputation) arising out of any cause. Users of the site, participants or purchasers of the tour understand that WLA is not responsible for any claim of liability for any third-party vendor. Wild Lime Adventures will require each participant execute a waiver of liability form prior to participating in the tour. Any disputes will be governed by the laws of Florida, with venue in Broward County.
Reservation of Rights:
WLA reserves the right to conduct a tour in the manner it decides, including but not limited to considerations of safety and efficiency. WLA reserves the right to take photographs of different parts of the tour in progress.
INDEMNIFICATION:
You agree to indemnify, defend and hold harmless Wild Lime Adventures, Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, subcontractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SEVERABILITY:
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
TERMINATION:
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
ENTIRE AGREEMENT:
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
CHANGES TO TERMS OF SERVICE:
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
CONTACT INFORMATION:
Questions about the Terms of Service or any of our policies should be sent to us:
Wild Lime Adventures
1029 Harrison St.
Hollywood, FL 33019
United States of America
Or by email to: [email protected]